Payment Policy

1. Accepted Payment Methods

Available payment methods are displayed during checkout. These may include major credit and debit cards and, where enabled on the store, PayPal. The specific methods available depend on the store configuration at the time of checkout.

2. Currency

All prices are listed and charged in US dollars (USD). A currency selector, where available, is for display purposes only and does not change the currency in which your order is processed.

3. When Payment Is Charged

Payment is charged at the time of order. Your order is processed once payment is successfully completed. If payment fails, your order will not be fulfilled.

4. Billing Cycle

VPS plans are billed on a monthly basis. Your service renews at the end of each billing period unless cancelled. You will be able to manage your billing through your account.

5. Failed Payments

If a payment fails, we will attempt to notify you. Continued failed payments may result in suspension of your service. Please ensure your payment details are up to date.

6. Refunds

Refunds are handled in accordance with our Refund Policy. Please refer to that policy for eligibility, timeframe and exclusions.

7. Security

Payment information is processed by our payment providers in accordance with applicable security standards. We do not store full card numbers or CVV codes on our servers.

8. Disputes

If you have a dispute regarding a charge, please contact us first so we can attempt to resolve it. You may also contact your payment provider directly.

9. Changes to This Policy

We may update this Payment Policy from time to time. The "Last updated" date reflects the most recent changes.

10. Contact

If you have questions about this Payment Policy, please contact us through the contact page on this site.